Who gave you permission to change my…
Who gave you permission to change my line? I never accepted this line or agreed to switch my account. Who authorized this change? I have always used a prepaid line and I recharge only 40 every month because that's my choice. No one has the right to change my prepaid line to a postpaid line without my knowledge or consent. Now who is going to pay this postpaid bill? This is completely unacceptable and highly unprofessional. Someone in your customer service made a serious mistake. I want a full explanation immediately and I want my line changed back to prepaid as soon as possible. I never gave my approval for this change.