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Victor Sirbu

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Shipito

A trap for customers and hidden fees

A trap for customers and hidden fees. Highly NOT recommended! Terrible service that lures you in with slick advertising but traps you with hidden policies and exorbitant fees. I bought three razors on an eBay auction for a total value of $200. Delivery to the Shipito warehouse went smoothly, but the moment I tried to arrange shipping to Israel, the nightmare began. I filled out all the customs declarations honestly, hiding nothing. Based on the data I provided, Shipito's own system generated a list of available shipping methods. I selected an option for $40. However, after selecting it, they suddenly claimed that the razors were classified as "bladed/sharp items or weapons" and blocked my chosen shipping method. Instead, they forced a single ultimatum on me: I could only ship via a specific UPS service, which costs an outrageous €200! This is a complete trap. If their system had automatically blocked incompatible shipping methods based on the item description I provided upfront, I would have never used their service in the first place. Instead, they accept the item, wait until it is in their possession, and then corner you. Returning the package back to the seller costs $40. The support team offers absolutely no solutions or flexibility. To make matters worse, they pressure you with storage deadlines, forcing you to pay for warehouse fees while your free storage time runs out. Instead of a shipping service, you get artificial problems, hidden extortion, and zero customer support. Stay away from this company.

2026-07-07已认证