Verified student still being over charged, no refund.
I verified my account as a student account and should have only been charged 6.99. Instead I got charged 12.99 and when I tried to get a refund, the policy says "will not refund for charges already paid". Yeah isn't the whole point of a refund to get your money back? On top of that the FAQ help section is useless and confusing. Under the "Charged too much" tab, all it shows is how to view your receipt and THATS IT, does NOT address how to solve getting charged too much. Scummy business and policy. Canceled subscription and looking for alternatives.