Worse Phone system EVER!
We have a out patient mental health practice with 5 locations. We have been with WEAVE for over 1 year. Within the first few months the phone app and extensions for each of our clinicians did not work.. There was no way for us to have WEAVE turned on on our phones without it ringing for every location for everyphone call. As you can image that was a nightmare. We waited our 1 year contract to expire only to be told it autorenewed for another year. They still have not be able to correct their issues, especially with the app. I would not recommend this softward to any small buisness. Extremely poor customer service, inexperiences employees that can not solve problems, they would close tickets before the issues were even addressed. When calling customer service the individuals we have spoke too do not have the knowledge to fix the issue and will not give any contact information for anyone in the company who maybe could fix the issue.