Crunch Fitness - SCAM!
I want to share my experience with Crunch Fitness so others can make an informed decision before signing up. In December 2025, I signed up for a membership before the gym officially opened. The salesperson told me that my membership would not begin until the gym opened and I actually started using it. Based on that information, I agreed to join. When the gym opened in May, I was surprised to see charges begin immediately, regardless of whether I had actually started using the facility. This was not what I was led to believe when I signed up. I was also told there was no cancellation fee. Unfortunately, when I decided to cancel within the first 90 days, I learned that I would still be responsible for the annual fee and additional charges. None of this was clearly explained to me during the sales process. My experience left me feeling misled. The promises made by the salesperson did not match the actual terms of the membership. Had the fees, billing timeline, and cancellation policy been explained honestly and transparently, I would have made a different decision. I encourage anyone considering a Crunch Fitness membership to read every line of the contract before signing and not rely solely on what is said during the sales presentation. Ask for every promise in writing, including when billing begins, cancellation policies, annual fees, and any other charges. I believe customers deserve transparency and honesty when making financial commitments. Unfortunately, that was not my experience, and I cannot recommend Crunch Fitness based on how my membership was sold.