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Robert jacobi

美国

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Puls

BEWARE - Do Not use PULS.

Called PULS to look at refrigerator that was not cooling properly. Technician came out and said the coils need to be cleaned and charged $270 to vacuum clean. We went on vacation and returned to a refrigerator of rotting food. Asked Puls to return, the technician said we needed a new thermostat for $300+. I decided to get a 2nd opinion from a local repair shop. This technician did an inspection and verified that the thermostat was working properly. But, the coils were extremely dirty, he took videos showing that the coils were in fact not cleaned. I sent videos to Puls and asked then to honor their service guarantee and clean the coils. I only got a BOT and no effort to resolve the issue. Zero customer service. Price gouging and basically a sham company Beware - Do Not Use...

2026-07-08