Apple Are theives!!
So let me start off by saying how disappointed I am I am in Apple. I really thought that overall they were a very good company. Mind you, I used to be an Apple user and I switched to Android. Just a personal preference. There was nothing in particular that apple had done. I just preferred the layout of Android. I use a windows computer for work and Androids layout, reminded me a lot of the computer I use every day and I was a lot more comfortable with Android. Now fast forward to today. I am extremely disappointed and did not expect this from Apple. As a company that thrives on the idea of being a high end product, you would think that the way they handle problems or their processes and procedures would be a lot better. So recently, I have purchased an iphone 17 Air. I had decided to give apple a try. I was using the phone for about a little under a month, and I would notice things here, and there. I chopped it up to me just not being used to the whole iphone and thought maybe it was me. Until I read a review of somebody else that was experiencing the same problems I was. Then, I realized, of course, with my luck, I had purchased a phone that had major glitches. So I decided instead of staying with a phone that I knew was gonna suck, I returned it. ( Which was a nightmare in itself with verizon, that's a whole separate issue). Again, let me mention that I was using it for less than a month. And in that month, of course, I signed up for free apps. And we all know how it goes, after the free trial is up, they charge you. Which for me, it's never really a problem because I never have any money for them to charge in my account. Just when I thought my luck had turned around, because my friend gave me $15 to gamble with online, and I won $200.00!!! But just as fast as I thought my luck had turned around, i open up my bank account not even hours later to see that Apple had charged my card for those subscriptions i had signed up for and forgot to cancel. Honestly, I don't even think I even use any of the apps that I downloaded while I had the phone. And again, let me remind you, I no longer have that iphone. So of course I call apple thinking it's not going to be a problem for them to refund me because I'm not using the service. I returned my device over a month Ago. This should be a pretty straight forward refund. And to be exact, there were two transactions for 2 separate subscriptions. There was one for $7.99 and the other one was $83.99. Then, I received two emails today, But only one refund in my account. Could you guess which one they refunded? And which one they did not? BINGO, ur right. They actually denied my refund for $83.99. But approved the $7.99. How does that make any sense at all from any angle?? How can they only approve one of the refunds, that were both charged at the same time? That makes no sense at all. I'm not using any of the services, I don't even have the iphone anymore. So what's the deal? I'm just going to call it what it is. Stealing! I can't believe that they would steal the last money i had to my name. Apple you should be ashamed of how you operate ur business. But I guess ur phones have become so shitty you have resulted to stealing from people that dont really have anything to begin with. SHAME ON YOU!! I will be sharing my experience everywhere i can. And making sure people know Apple are theives. (YES, I DISPUTED THREW MY BANK AS WELL, I JUST WISH I DIDNT HAVE TO WAIT SO LONG. I REALLY NEEDED THAT MONEY)