Refund Issues
I placed an order for the Dawson Bed Frame and canceled it within the hour. Although I received a cancellation confirmation, Castlery still charged the full amount to my credit card. It has been over a week, and the charge has still not been cleared or reversed. As a result, I am now stuck paying an extra two thousand dollars on my current credit card bill for absolutely no reason. When I called Castlery customer service, they told me there was nothing they could do to resolve this issue!