If you actually want your claim paid…
If you actually want your claim paid out I would go with another company. I’ve been fighting for almost 2 months to get a claim paid out for delayed baggage and after providing every single piece of evidence I have they still want more despite the information they are asking for having nothing to do with my flight being delayed. I truly believe they ask for so much information so people will give up and drop their claim. It was stressful enough having issues on my international trip I wish they would make their process easier but unfortunately you have to care about your customers to do that.