Consumer Alert
Consumer Alert: I will absolutely NOT be renewing my contract with First Premier Home Warranty once it expires. I filed a straightforward claim, but they never sent anyone out to handle the repairs. I ended up paying out of pocket and fixing the issue myself. To make matters worse, they left the claim open for over six months, which locked my account and blocked me from filing any new claims. When I finally reached out and demanded they close it, they marked it as "service completed" which is a flat-out lie. Honestly, I am shocked that an attorney hasn't taken on this case and filed a class action lawsuit against them. Their sales agents are incredibly smooth talkers who could sell a beach house in the middle of the desert, but do not let them fool you.