Worst product and customer service…
Worst product and customer service ever! My Rotimatic's dough catcher broke while the machine was running. I've been waiting **over 4 months** for a replacement part. They either don't respond for weeks or send the same generic reply saying they're experiencing high processing volumes and that the replacement will be dispatched "within a week" or "in two weeks." Four months later, there's still no replacement, no real update, and no accountability. I spent **over $1,000** on this machine, and it's been one issue after another. Save yourself the frustration and think twice before buying this product.