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Kenneth Kelly

美国

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Slomin's Inc.

Customer service has gone down the drain

I have been a loyal Slomins customer for the past seven years. I buy a surface contract and pay for my Oil deliveries promptly. I had a service appointment in early May for a burner cleaning which they canceled the day of the appointment. They rescheduled it for two months later. After waiting around all day, they called me at 2:30 this afternoon and told me it would be another two months before they could get a technician to service my burner. To say I’m a very unhappy customer would be an understatement

2026-07-10