Slomin's Inc.

响应及时，工作评估实在……

响应及时，评估实在，维修迅速

我们要6个报警器，结果只收到5个

我们需要6个报警器，只收到5个。我们一直用的是遥控器，被告知会换，但得我们自己买。我打电话预约第6个报警器的安装，却一直联系不上。做了很久的老客户，刚签了5年合同，很不满意。

修系统

技师 Rick 非常热心，也很专业地向我解释了系统出了什么问题。换完零件后，他还教了我如果问题再出现该怎么自己修。

Ryan 很棒

Ryan 太棒了！一切都很顺利。Ryan 解决了我所有的顾虑，帮忙处理了软件，还一步步带我熟悉新装的报警系统。

要有耐心、细致，以客户为中心。

服务很棒，以顾客为中心，耐心，有问必答。

安排安装花了更长时间……

预约安装比预期花了更长时间，我还得跟进。 安装过程很顺利。George 专业、亲切又懂行。

Slomin 的技术人员很专业

Slomin 的技师专业高效，活儿干得又快又好。

技术人员很棒

技师很棒 活儿干得利索 干净 礼貌

活儿干得不错

Jojo Jacks美国 · 写过 1 条评价 · 体验于 2026-08-01 · 发表于 2026-08-27

太烂了，别用！！！

这网站说的都不信，这是骗子公司。他们骗你签合同，不告诉你锁你5年。然后他们的安防系统不工作，他们不完成安装，让你自己修。当你要求退出时，他们说会毁你信用。快跑，别用这家公司，用别的公司，千万别用这家公司。

他确实对自己的工作挺上心的……

他确实对工作上心。之前 Xfinity 来过几次，第三次终于来了个在乎我们网络问题根源的技师。 说到 Slomin 的技师，他也很重视我的意见，给出了很好的解决方案。

维修人员按时到了

维修人员按时到达 对我们的系统非常了解 完成了必要的维修 高效、干净、专业

破公司

这公司太烂了。门铃摄像头坏了六个月才给换，结果换了个玩具屋用的门铃。就是插墙上的那种，声音从插头里传出来。屋里大部分地方根本听不见。太离谱了！

技术员太棒了！

这位技术员动作麻利、经验丰富、特别客气周到，做事时也非常用心考虑怎么把事情做好。这一切我们都非常感激！

Michael Molloy美国 · 写过 1 条评价 · 体验于 2026-05-15 · 发表于 2026-08-26

报警系统有问题

Alarm system issues! We had a system in our apartment building which has 7 families and the alarm was continuously going off. Slomins techs had no idea what the issue was or how to resolve it, and told us to just let the battery rundown at let the alarm continue! This obviously was not an option so we had to personally remove the equipment to get the alarm to stop. Slomins advised that they do not want the equipment back. We have called Slomins and sent a Certified Letter stating the issue. They have sent a Collections Letter even though they were unable to ever resolve the issue. We have called and been told we would hear from Daniel Sapp the Collections Manager however he never called back. I called again today and spoke to a Jane who could not have been more evasive or vague. She claims Daniel would not be in the office until Friday and would not call back until Monday. Slomins letter states to call them within 10 days but obviously they are not capable of returning phone calls. When I requested to speak to any Supervisor I was told by Jane that there are no Supervisors. How do they expect to rectify any issues?Apparently Slomins lack of management, technical expertise and responsiveness is nonexistent. However they expect the customer to abide by their requests and just ignore phone calls. STAY FAR AWAY! As a follow up today Thursday, Daniel Sapp returned my call - remember he would not be available until Monday! Hmmm….He said a Tech was never called which is totally untrue. My husband called Slomins immediately as the alarm was going off and the Tech claimed they had no idea what the issue was and to let the alarm continue until the battery ran out. My husband then called the following day and got told the same thing. Apparently Slomins does not log calls or scrubbed these. Daniel did not want to discuss or explain why a Tech would not come out. He just kept saying we never asked for a Tech. He then claimed Slomins did not receive a Certified Letter which we have the receipt for - rut oh! Since he had no explanation as to why a Tech refused to come out , he told us he did not want to discuss further and said to speak to the Attorney. Another fabulous interaction with a Slomins employee - bad service starts at the top and flows down through the company. I guess that explains why a Tech would refuse to assist or come out to check an ALARM SYSTEM!

人很亲切，对……也很懂

非常亲切，对产品与维修都很了解。

合同到期我就换家。

等不及我的合同到期了。

安装师傅很专业

专业的安装师傅 专业的销售 专业的客服 专业的公司

Bobby 很棒

Bobby 很棒。他做了升级，把一切都解释清楚了，还让我测试了应用来设置和解除警报。

SlominsT 安装

我联系的第一个人-Kim-订购Slomin时非常耐心，解释了一切，有时不止一次。昨天安装的人对我的所有问题也非常耐心。他安装得很好，还向我解释了整个系统，回答了我所有的问题。