Enercare doesn't care about the customer
Had enercare, install a new furnace and AC come to find out later on the sales rep Gavin lied our furnace did not have to be replaced. Only the AC had to be replaced when the tech came to install the new furnace and AC. I wanted to keep the old one to put out in my garage. Gavin failed to report this to them and they caused damage to my old furnace that still worked today 41 days later they have not picked up their equipment and they are charging us for the equipment we have all our required documentation to prove we've reached out cancelled within the 10 day cooling off. Which is legal and binding, and Gavin is a very poor salesman. Cannot respond back to any clients called enercare to report that we've cancelled the contract we want the equipment gone because it is now holding up our renovation work they say they've escalated it to a manager and even a manager can't seem to reach Gavin so therefore the equipment 41 days later we also told Gavin we are charging $50 a day storage fee because this is now impeding our renovation work on our brand new home that we bought and it doesn't seem like enercare gives two hoots escalated it not one Manager has called us back yet. This equipment is still sitting in our basement and outside and we cannot apparently remove it and get rid of it so that we can do our renovation work inside. Highly recommend do not go with enercare for anything refuse this company and go with better companies that are out there. Their price was double of what we're paying now for a new furnace and AC unit.