Terrible
The second bus was going to be over 400 minutes late. And this was after the first ticket had to get canceled,per Greyhound. The third bus made us super late for the show,hence the reason I didn't book that one in the first place. The replacement was cheaper so they owed me the difference. I called customer service and they instructed me to choose the the voucher option, so that I would be assured a seat, and then all I needed to do was fill out the form to request it be sent back to my card. He assured me that I could get my money back,well he lied. I have no need for a voucher as I won't be on the bus anytime soon and I definitely won't recommend anyone else to take it either, atleast not the Greyhound/Flix bus! I wish I would've taken Amtrak,they have great customer service!