I went to the St Augustine Home Depot
I went to the St Augustine, FL store this afternoon to buy a Makita Drill/Driver combo set. The parking lot was nearly empty, maybe 20 customers in the store. I spent 10 minutes by myself trying to compare when John arrived, though he clearly had things he would prefer to do. The combo on display, XFD10SY, had a display price of $199. The same model, XFD10SY, in a box below had a price in front of it as $179. On the shelf beside it was model CT225SXY with a price in front of it of $199. So, my first question was, is the price of XFD10SY $179 or $199? My second question is what's the difference between XFD10SY and CT225SXY? With this John began to get impatient with my ignorance. Each time I tried to rephrase these questions, John got more perturbed to the point that I didn't feel safe engaging with him further and left the store. John is bit of a hot head, who probably is more suited to a position not dealing with the public. I'm 67 years old. Being bullied by a customer service representative was the last thing I expected on a Sunday afternoon.
