Poor condition crammed in flat rate envelope
I was skeptical ordering from them, but they were the only site that had a new rate first print set of a title I wanted to purchase someone as a gift, so I took the gamble. I went a while without seeing tracking updates so I reached out and was told that they are slow to ship but it’ll be worth it, so I shrugged it off. When it finally arrived it was crammed in a flat rate usps envelope that they bent around the 4 book set with no bubble wrap or anything. After opening it they were dented, worn, and beat up. I was so disappointed. Customer service played the whole “I don’t know how this happened” act and completely ignored my request to refund the return shipping. Do yourself a favor and never buy from them, unless you just want to be disappointed.