Very poor service especially by the manager.
Very poor service by manager.. Rude. This is our 3rd attempt with sonic and our last, very disappointed. Our 2nd we contacted by email and they didn't seem to care. Today we ordered a large cream slushy and a refresher for me. I never had one and the readable description sounded good. When it arrived it had a tea flavor. I have a heart condition and can't have caffeine. I told the server after tasting it that it tasted like tea and she said it has green tea. I said I didn't know. She said she can bring me out a new drink like my husband's if I want and she threw my drink in the garbage. I said fine, how much? She said nothing I'll just get it for you. However, a different girl came out with it and said she had to charge me. I told her what the server said and she said yes but her manager said they had to charge me. I said then you need to refund me for the drink the other girl threw away. She went and got her manager. I told the manager I didn't know the refresher had tea in it and she said I should of asked! Why would I know to do that. She said I'm the very fine print or says green tea. My husband had to take a picture of it to enlarge to read. Most people will not be able to read it and it does say tea and gives a warning! The manager was rude and gave me my refund for the drink they threw away. They kept the re-ordered drink and I walked away with nothing.