First time = lifetime customer!
First time customer and I am highly impressed with my experience, start to finish! Firstly the jewelry is truly stunning, high quality, well made, scratch, wear and water resistant. My order arrived beautifully and carefully packaged. They even included stickers along with a ring size measure band, so thoughtful! The lifetime warranty speaks for itself and they also provide top notch service. I ordered 7 items; a variety of bracelets, necklaces and one ring. The ring was a herringbone pattern, and arrived a bit misshapen. I emailed their customer service and within the hour representative Nabil replied with solutions. I simply sent in 2 pics (that barely captured the issue visually), but he immediately rectified the situation by extending a full current value amount of the ring via a gift card. I had purchased during their Eid sale so they gave me back more money for the ring than I even spent - WHAT!?! Nabil was professional, kind, apologetic, and punctual while quickly resolving my small issue. This was all completed within the same day and took less than six hours to resolve, wow. Outside of everything listed above, the most important reason why I will be a customer for life is because of everything they stand for and represent. Nominal proudly recognizes how necessary it is to give back to innocent people suffering all around the world. Thank you for leading by example, caring for others, and allowing your customers an opportunity to help make a difference with our purchase.