First poor customer service and bad productlet me start by saying I gave 1…
First let me start by saying I gave 1 star because 0 stars was not an option. I purchased a Hampton bay ceiling fan, and took me 2 trips to Home depot because there was no one available to help even though help was asked for multiple times. Oiad a contractor to come to my house and install it, since HD doesn't install fans they only refer you to local contractors which I can do myself. anyway the light kit did not work and I had to have the contractor take the entire ceiling fan down and drag it back to the store instead of just swapping out the light kit. now I have a hole in my ceiling with dangling wires until I have to pay the contractor again to come back and install again. when I called the Ohio Township store Eli, was very rude and unhelpful., no apologies or anything basically tough luck. DO NOT RECOMMEND HD for anything. no employees to help in store and rude managers on the phone.also called their 1800HD Number to be told they only handle online orders. when I returned the fan The return counter was closed and I had to drag it farther to the service desk where I was interrogated by the cashier probably barely 18 years old and some random other guy comes over and starts looking at the wires and poking around the fan , never said anything to me. went back to get a new one and again no one to help anywhere..