Run Away--Don't Trust Wendlly
Luckily, I purchased through PayPal so I have some recourse for a refund. I ordered.4 shirts and paid over $100. I never received an email confirmation of order or shipping. I submitted my order on June 16th and sent a request for refund on June 26th as i had not received my items or any confirmation of the order from the company. Again, because I ordered through PayPal I had a contact email address for this company, otherwise I would have had no way of reaching them. They responded to my email request that the items would ship soon and this was stated 10 days after I placed my order so it hadn't even shipped yet! The shirts arrived on July 10th, so not even in time for the 4th of July celebration. They were awful quality material, blurry images, poor sewing skill. I would not even pay $2 for these 'shirts' (more like rags). They are scratchy material, not cotton and non of the decorations are embroidered or lifted but it is a picture of embroidery, poorly transferred in a blurry image to whatever material this is. I requested a refund. They offered a 20% refund. I asked for a full refund and that I was willing to return the products. They wanted me to ship to CHINA (obviously they were NOT made in the USA as they advertise) at my own expense and without their help in creating a return label. But they also stated they are not responsible for taxes or duty charges. Having shipped to international countries before, if you are not familiar with shipping to that country your package can get caught up in customs and never delivered. It seems very shady how they put out disclaimers in their email about taxes, duties and receiving the items, almost as if they know ahead of time that they will likely never receive your return package due to policies in that area of the world. I have requested they send a prepaid shipping label so they are responsible for the package arriving and also for a full refund. If they refuse, I will involve PayPal to request a full refund. Wendlly is a dishonest company with very shady business practices. Misrepresented items. Poor quality. Awful customer service. NOT as advertised in size, quality, shipping times, NOT made in USA as advertised. I would NEVER order or recommend this company for anyone. If you want to give your money away, find someone it can benefit more than this dishonest company.