Communication is a disaster. need to use phone with so many issues
The Company is not looking a customer service at all. They(each of their Reps with the same generic answer each time which does not help) We are sorry that your ordered has been delayed and they are doing everything they can. (Same response when it was delayed for the third and 4th time) I understand delays can happen and understand completely but when ordering 4 items that were susposed to come on the same day, and then one get delayed 3 months, have the courtesy to send the other 3 items or combine it with another order that is ready to ship. They do not have any flexibility even when any normal business would offer another solution. If you could talk to a person on the phone, perhaps they can explain why they cannot do that but if you ask the question, again a generic or AI response.