Buyer beware. Dot your Is and cross your Ts with WN. My windows are beautiful and the…
The windows are beautiful and the installation was completed without incident. The installation team failed to remove the stickers/labels from each of the 17 windows, however. And the labels are not easily removed, which means I have a difficult task ahead of me to remove them or to pay someone to remove them. Communication with WN representatives prior to my HOA approving the project was pretty good. It has been anything but that since then, however. I was promised $100 Visa gift card if I scheduled my consultation to be held within 48 hours of my initial call to the company. I held up my end of the bargain, but WN has yet to issue the gift card to me or even respond to my inquiries about it. My next-door neighbor had approximately the same number and type of windows installed by WN a few months ago. She paid over $8,000 less than I paid. She pushed back on the original proposed contract price and was offered a much lower price for the same windows. Shame on me, I guess, for not knowing the contract price that I was given was actually negotiable. Also, I do not believe that the “buy four windows, get four windows free” special was applied to my contract. Things moved so quickly with the whole process that I did not realize it at the time of signing my contract. I will never do business with WN again, as they seem to have questionable and deceptive business practices.