This is an update to my review on July…
This is an update to my review on July 15, 2026...Thanks to a friend with experience in the repair industry, he got the machine working great and we are happy with the machine. But this review is more for Jon with BBQ Guys...I spoke with him originally and I was a bit frustrated bc there wasn't anything BBQ Guys could do(GE requires you to work directly with them on repairs and service). However, for the past 3 weeks Jon was in contact with GE to give permission for BBQ Guys to help me with my issue but to no avail. Jon went as far as to offer a refund for the item since GE would not be of more assistance. Jon went above and beyond and did all he could to make sure our machine was working. Many thanks to Jon and his follow up.