Felt like a bait and switch, horrible website
within one month of joining the bank, they reduced the interest rates on savings accounts significantly. What was 5% on first $5k and 2.5% on additional money, became 3.75% and 1%. They provided no notice of this change. Online customer service was atrocious, with the chat not even working properly and the service representative unable to answer questions. Beyond that, the website is a horrible customer experience. I really can't recommend the bank to anyone. Edit in response to reply: this answer does not help. Firstly, I never downloaded the app and had been using the online website on pc. Second, it doesn't address the major issue of extreme reduction of interest rate and with no notice or explanation