Terrible customer service
Terrible customer service. Such a scam. I’ve been trying to cancel for over 6 months. They keep giving the run around trying to “pause”. I just want to cancel. You have to email to cancel and they take days to get back to you then they ask for a reason when you give a reason they respond with the same AI generated email asking for a reason! Incredibly frustrating. I then tried to call over 5-6 times and no one ever answers only an option to leave a message. Horrible experience, canceling should be easy, simple and straightforward they are just trying to keep your money.