I ordered a Rotimatic in April 2026
I ordered a Rotimatic in April 2026, and the original delivery date was July 5. That was delayed to July 11, and since then, there have been no updates whatsoever. I've tried repeatedly to get an update, but there appears to be no customer support at all. There's no one to call, no one responds to emails, and the chat is nothing but automated replies that never answer any real questions. To make matters worse, my order status suddenly lost all of its history. It previously showed that my order was under quality check, but now that information has completely disappeared, with no explanation. At this point, it honestly feels like they took my money and vanished. The complete lack of communication and transparency is unacceptable. I'm so frustrated that I'm now looking into whether I can report this company for fraud because, based on my experience so far, that's exactly what it feels like. I strongly advise anyone considering buying from this company to think twice unless they're prepared to risk paying thousands of dollars with no meaningful customer support or updates.