I ordered 420 pieces of 12x12 tiles two…
I ordered 420 pieces of 12x12 tiles two days ago. During checkout, I was promised that the delivery team would call me before arriving. They did call, but I missed it by only 20 seconds. I immediately called them back multiple times, but no one answered, and the delivery truck left anyway. I then called the Home Depot hotline and spoke with a store manager named Dale. He treated me terribly, acted completely indifferent, and told me "it is what it is." This is unacceptable customer service for a major purchase. I need corporate to look into this store's management and resolve my delivery.