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Kenya Brown

美国

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DoorDash

First Experience, Terrible Impression Do NOT Use This

Yesterday, I ordered a meal from subway. I did not receive my order. I contacted doordash to try and fix this problem. I only received the driver whose name was Portia claiming bad she dropped it off at the address listed. When I tried to get this fixed with their customer service line their overall response was that there was nothing they could do. Additionally, their communication was terrible with the online service. It was fairly easy to type in however there were specific details that could have been added or verified to help future customers. I am upset because I spent over $35 to include driver tip just to not receive my order. The sad part about this is this was my first time using doordash and based off the terrible service I received I may never use it again.

2026-07-17有帮助 1