If ecms shipping is involved, I’d go another direction
If a shipping company is going to mark an order delivered. And they haven’t delivered it. Then every time it happens I will seek out places I can review them and let people know what this company is good for. HINT… it’s not shipping or telling the truth. They outright lie to you and they don’t give a crap about it. Shame on you AMAZON for allowing this to occur on your platform. Enough is enough already.