Awful experience: Broken display and unacceptable customer service
I recently purchased a Rogbid Model X watch, but it arrived completely damaged with a broken display. To make matters worse, their customer service is acting in a totally unfair and unacceptable way. They first promised me via email to refund the return shipping costs, but then they changed the terms on PayPal to force me to pay for international shipping out of my own pocket. On top of that, to accept the return, they explicitly asked me to declare a false value on the customs documents to evade import taxes. This is pure blackmail and a total lack of professional ethics. I highly discourage anyone from buying from this brand: if your product arrives defective, their support will abandon you and ask you to break customs laws. Stay away!