Great sales pitch, but failed to deliver and went silent.
My experience with Window Nation started strong but ended in major disappointment. The initial salesperson, Jarad Richards, was incredibly polite, highly responsive, and seemed like one of the best in the business. He made big promises to secure the contract. However, they couldn't "walk the talk." After holding my deposit for nearly three weeks, they abruptly cancelled the project because they couldn't fulfill it as agreed. Worse, the moment they realized they couldn't deliver, all communication stopped—Jarad completely went silent and ignored my messages. While I did get my full refund, they wasted three weeks of critical project time. A classic case of over-promising and under-delivering.