No delivery after a month and customer support is completely ghosting me (Order #TESERY102227EN
I placed an order TESERY102227EN with Tesery more than a month ago and I still haven't received my items. To make things worse, their customer support has gone completely silent. I sent an email 5 days ago requesting an update on my delivery and I have received absolutely no response.This level of customer service is unacceptable. If you cannot fulfill the order or reply to your customers, you should not be taking our money.I demand an immediate update on the tracking status of my order or a full refund. I will be forced to open a dispute/chargeback with my payment provider if this is not resolved immediately. Avoid this store.