I have had such a negative experience…
I have had such a negative experience with this company, and have wasted literal hours and hours with their support team trying to work out errors/bugs/issues. I'm now battling with them on getting a refund for an unjustified charge, and keep running into AI chatbot road blocks. They don't understand anything about the way usps works, and they leave it to the customer to figure out. The system is slow, clunky, and consistently reports inaccurate data. I beg anyone who is considering using this company - just don't. Please do your research, look on reddit, read through these reviews, it's just not worth the headache or money. I absolutely regret choosing them for my projects and would not recommend them to anyone that's mailing any sort of significant volume.