THEY ARE AN ORGANIZED SCAM GROUP
I HAVE BEING AN ADT CUSTOMER FOR A YERA UP UNTIL THE SYSTEM PAD BROKE OFF , THEY TRIED TO CHARGE A RIDICULOS AMOUNT TO HAVE A TECNICHIAN TO CHECK IT OUT AFTER SOME BACK AND FORTH ,THEY AGREE TO WAIVE THE TECH FEE(THEY PLACE IT ON THE EQUIPMENT)THE TECH ARRIVED AT MY HOME SHOW ME AN ESTIMATE BETWEEN $40-$60 DOLLARS AFTER 2 HOURS REPLACING THAT PIECE OF JUNK THE WORK ORDER READS OVER $600 , AMAZON SALES THAT JUNK FOR $60, STAY AWAY FROM THEM I HAVE CALLED MULTIPLE TIME AND THEY JUST HAVE ME ON THE PHONE UNTIL I GET TIRED OF CALLING THE LAST REP SAID THEY COULD DISCCOUNT $49.99 WHICH IS RIDICULOS , IF YOU DONT WANT TO BE OVERCHARGED FROM A SHADY COMPANY STAY AWAY FROM THEM AND SAVE YOURSELF THIS HASSLE , I EVEN EXPLAINED THAT I HAVE THIS SYSTEM TO KEEP AN AUTISTIC KID SAFE , THEY DONT CARE EVEN FOR AN EQUIPMENTS THAT THEY ARE SUPPOSE TO GUARANTEE : IF THEY BREAK YOU ARE ON YOUR OWN , IF YOU MAKE THE MISTAKE OF CALL THEM , YOU ARE GONNA PAY ..LOT OF MONEY