Ordered in first trimester, didn't get furniture until after baby was born.
First trimester. I ordered a complete nursery set from EmmaMason.com on January 29, 2026. Crib, conversion rails, nightstand, chest of drawers, bookcase, chifferobe. I actually called and spoke to someone to verify that it was in stock and was told that it would ship within two weeks. Then I got an email saying my estimated ship date would be May 4, 2026. Ok. I can deal with that. I got an email every other week about my May 4 ship date. On April 30, that ship date changed to "around the middle of June." Wow! Talk about cutting it close to the baby's due date. Two weeks later, estimated shipping date of June 19, 2026. June 12, I get an email saying they expect the furniture to ship during the week of June 23. What? June 19 I'm told that it has been shipped and should arrive to the delivery company within 1-2 weeks. BABY IS BORN ON JULY 2! July 3, they say it's at the local delivery company. I hunt for the local delivery company's contact info and call them on July 14 since I still haven't heard anything. Explained why I was calling. The local delivery company was incredible, but explained that when they opened the shipping boxes, three of the items were damaged so the entire shipment was refused. The guy was so nice, trying to explain to me that it had nothing to do with their company. I understood that completely. He said that they were expecting the replacement furniture in that week. He called me on July 15 to let me know that the furniture had been delivered and they would have it to us on July 18. They were amazing. Delivery guys brought it all into the house for us, and the furniture is high quality so I'm happy with that. Of course, once I opened the box with the crib, there is a broken piece, but I'm having that repaired locally because I do not want to ever deal with Emma Mason again. It may be good furniture but if it takes six months to get it? No thank you.