Audible is a complete scam
Audible is a complete scam. It should be illegal that the credits can expire or disappear if you cancel. The customer support is awful. Just buy your audiobooks from kobo. Even if they are a little bit more expensive, they are actually cheaper because you don't have to sign up for a subscription and end up with credits that expire and then all of your money was wasted. Even better- use Libby and just rent the audibooks from your local library. Anything is better than letting audible scam you.
