No communication, no status update, no follow-up
No customer service available! I placed an order on May 7th, 2026 and email stated I can view order status in 24 - 48 hours. When I checked back status showed "Preparing to Ship". I began checking again about a week later and nothing changed on Order Status. I attempted to get an update and was advised I'd receive an email in 2-3 days. Never received an email from them and requested status multiple times over the next two months. The AI Assistant is useless and there's no customer service phone number anywhere on their site.