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Venkat Kondapalli

美国

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Rotimatic

Rotimatic Next not working barely 4 months after purchase

Despite multiple initial attempts by the service team to remote access and troubleshoot, the issue is not at all resolved. The machine (Rotimatic Next) still keeps giving errors and now the customer service team seems to be ghosting me by not replying to the chat. This is a 1600$ machine and we have barely used it for 3-4 months and it’s not working anymore. I even bought extended warranty but this is well within the first year of purchase.

2026-07-23