Never received $250 gift card…
I ordered a physical $250 gift card that never arrived. I called multiple times trying to figure out where it was or when it would be coming. They told me it could take up to 3-4 weeks even though the arrival date said 10 days after I ordered it. They ship the gift cards by USPS so there is no tracking available. It is now 42 days (6 weeks) since I placed the order. I spoke to one person who said she could cancel the original card and send another one by either UPS or Fed Ex so it would arrive faster and would have tracking information. She was going to email me the confirmation and tracking information. It never came so I called back only to be told that they could not, in fact, send by UPS or Fed Ex. The only way to send it is by USPS. I also then found out that instead of refunding my original payment method, they put a $250 credit in my Omaha Steaks account (I don't actually have an account so I'm not even sure how this was possible). They were unable to reverse it and the only option was to either issue me an electronic gift card to Omaha Steaks or for them to send me a check again by USPS mail. They have no way to get tracking information for that mailed check. I have wasted multiple hours only to get an unacceptable resolution. Now I have to wait to see if the check ever shows up. Oh and it will take 5-7 weeks for it to arrive.