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Abbas

美国

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NinjaTrader

I regret signing up for Ninja Trader

Many things about them are wrong. Their low commission fee is a lie (the actual fee is triple that at least). They gave me such a hard time funding my account. Had to provide them with many bank statements, etc., to approve my ACH/debit card linking only after two weeks of escalating the issue. Worse than that, they did not even say why they were rejecting my ACH/debit card. No emails, no communication, nothing. And a terribly robotic and delusional customer service. You ask a question and they won't even bother reading it, and you get a cliche response. Their supervisors are good though. I had to escalate a couple of issues to their supervisor team to resolve them.

2026-07-24