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Linda Gonzalez

美国

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Coolibar

Items were not delivered

Items were not delivered. The manager at the UPS Access Point I had them go to (via Amazon Shipping) thinks the driver dropped the package somewhere other than the counter they have set aside for deliveries. Called Coolibar twice. Ended 1st call after 23 minutes on hold. 2nd call ended after 36 minutes, 43 seconds on hold. Tried to submit online contact form; when I hit “Send” I received no confirmation that it was sent – I’d see only the blank form again. Sent message in their chat function July 22. As of today, no response. This was also my first experience with Amazon Shipping and it was poor -- they only referred me to Coolibar.

2026-07-25