Received incorrect doors and a window measurement were wrong
I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the manufacturer assembled the door backwards. I had them installed on 7/9 and I am currently waiting on the Ops manager to come out on 7/27 to address my concerns. I had informed the sales manager that day regarding the installation and my concerns. I am aware that there is a personnel issue at the Raleigh office because the sales person who sold me the job is no longer employed by the company. Additionally, they have appointed a new sales manager and an operations manager within a three-month period.