Charged today and refused a refund immediately - Deceptive billing practices
I am extremely disappointed with Newmindstart. I was hit with an unexpected subscription renewal charge on July 26, 2026. I contacted customer service immediately—within hours of the charge—explaining that this was unintentional and that I have not used the service or accessed any content. Despite reaching out instantly, customer support refused to issue a refund. This company hides recurring subscriptions behind one-time course offers and then traps consumers ( people with serius health issues). Charging people's cards and refusing to cooperate when contacted the very same day is highly unethical. I demand that a customer support manager review my case and process a full refund to my original payment method immediately. My support ticket number is 343061 edit : After reply from NewmindStart I must insist that conditions on the subscription charge, were not clearly presented on every step. And that NewmindStart pages are clearly designated as scam to charge you for monthly subscription with zero notification and zero chance to refund for something you do not want and do not use.