Doesn't work well
I was able to sign up and pay for monthly parking at a lot close to where I need to be. However, the parking lot never emailed me, and I had to go into the office several times to actually get a card. Meanwhile, I had to pay nightly for overnight parking during the period of time I had already paid for monthly. The parking manager told me spot hero just doesn't work well with their systems. Now, I can't log in to spot hero, nor can I reset my password. It just says "something went wrong try again later" and when I try to reset, I don't get the reset email. This has now persisted over a week. Spot hero makes nothing easier other than parting me with my money. I should have just looked up close parking lots and gone to the office directly.