DOES NOT ACCEPT RETURNS. UNPROFESSIONAL. DON'T BUY.
For a company that claims to accept returns, they certainly don't make it easy! I've been in an 8+ response email standoff. They refuse to uphold the policies on their website, and keep offering me more and more money to NOT return the item. They initially offered me $5 as compensation (insulting, considering the item was $40), and as I continued to refuse their offers and insist on return instructions and a shipping label, the offer eventually made it to $15. Still not enough compensation for a $40 bag. Extremely frustrating and unprofessional. Still waiting on my shipping label.