If I ever get married again I would never used Joy again...
I chose Joy for my wedding planning mainly because of the aesthetics of the website templates. But everything after that is a nightmare. The registry was the biggest pain. We would have guests purchase gifts from Joy and after a while Joy would let us know that the gifts are out of stock. This happened to 50% of our registry. And what's worse is they only refund you with Joy credits. We can't even cash it out to purchase the gift somewhere else. We ended up using all the credits to get something else from Joy. When guests asked us about how was the item they sent us it was total embarrassment and awkwardness. We also received gifts purchased from Joy being broken. TWICE. And the entire exchange the return process is just a waste of time. This totally ruined out wedding registry and just such an unpleasant memory to be part of my wedding.