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Anna Fox

澳大利亚

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NewMindStart

Deceptive Billing and Hostile Support – Avoid the "Free" Trial

I signed up for a 7-day free trial and cancelled it within the allotted window. Despite this, NewMindStart continued to charge my card monthly for three months. When I finally contacted support to dispute these unauthorized charges, they were incredibly unprofessional and dismissive. They claimed to have "no record" of my cancellation and hid behind a rigid "policy" to deny my refund request. Their support team treats customers like adversaries rather than people. This is a stark contrast to Eduelle, which offers very similar courses but provides kind, understanding support that actually respects its users. If you value your money and sanity, steer clear of NewMindStart’s hidden subscription traps.

2026-07-28有帮助 1