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Paul

加拿大

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iHerb

Customer Disservice I bought two Organic India psyllium…

I bought two Organic India psyllium husks containers. They arrived without the plastic cap to cover and keep the containers fresh once the metal pull top is opened. I wrote to customer service and notwithstanding assurances to escalate and resolve this issue, they ultimately advised me to use the old covers from a previous container. Which I had thrown out before using the new one. Who keeps those?? This is not a solution. The psyllium is exposed to air and the absence of the plastic cover is wholly due to their error. They offered a $10 credit, which was nice, but of no use to me as, if this is how this company does business, I have no interest in buying anything further.

2026-07-28