Unresponsive Support & Refund Ignored
I purchased a subscription with Too Lost, but after deciding not to use the service, I requested a cancellation and refund within the 14-day legal window. I opened multiple support tickets and sent emails. It has been 4 days and all my tickets remain completely ignored (OPEN status) with zero response from their team. Due to their total lack of support and customer care, I was forced to file an official chargeback through my bank with all documentations attached. Independent artists, beware: if you face any issues, do not expect their support team to help you.
